Returns & Exchanges
At Poppy's Patina, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection isn't the perfect fit, we are here to help you find the style that makes you shine.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.